Quality Assurance and Certification for your Clinical Research Workforce Processes

Certified Workforce Process Quality for your

Clinical Research Team

Unleash your organization’s full potential!

Workforce Quality Accreditation Bronze
Workforce Quality Accreditation Silver
Workforce Quality Accreditation Gold

What is IAOCR Workforce Process Quality Certification

The Clinical Research Workforce Process Quality Certification (WPQC) was developed in collaboration with industry experts in response to demand from CROs and pharmaceutical companies. This quality standard is applicable to ALL companies working in the clinical research landscape. Awarded at the organizational level, WPQC delivers:

  • A systemised approach to achieving employer goals through increased workforce performance & engagement.
  • Differentiation for service providers.
  • Transparency for clients.
  • Independent verification of embedded workforce competence and engagement of best practices.
  • Reassurance of workforce quality globally.
  • Improved employee attraction, engagement and retention through an enhanced employer brand experience.
  • Improved workforce effectiveness and efficiency leading to reduced costs and reduced risks.
  • Embedding of a ‘right first time’ and ‘quality built in’ approach through workforce best practice processes.
  • Expediting new treatments to market.
  • A distinctive and clearly recognizable quality mark.

Learn more from our Certified Partner Organizations below:

The 7-Step Process to Achieving WPQC

WPQC follows an established and robust 7 step process that can be bespoked for your organization. Each award level (Bronze, Silver & Gold) utilizes this 7 step process, designed to assess an organization’s workforce processes against a specific set of criteria, aligned with the global best practice standards ratified by the industy.

Once a WPQC award has been made, we also support organizations to actively promote their certified status to the industry. To find out more about how it all works works, please contact us.

Ongoing Quality Assurance

IAOCR Workforce Quality Accreditation (WQA) consists of an initial assessment, process improvement recommendations (if applicable) and award of the accreditation upon achieving the standard. Following award of the accreditation, the process includes ongoing risk based quality checks and tailored support to maintain your organization’s accreditation status.