Quality Standards for Sponsors, CROs, and Supply Chain Organizations
How We Work with Sponsors, CROs, and Supply Chain Organizations?
Business Process Quality Certification (BPQC)
Business Process Quality Certification (BPQC) is a global assessment and clinical research certification standard designed to quality-assure the critical business processes that underpin the delivery of world-class clinical research.
BPQC enables organizations, including CROs, to achieve business and workforce excellence across three high-impact operational areas. By embedding robust quality processes, organizations strengthen CRO quality assurance, improve operational efficiency, and position themselves as trusted global partners for delivering high-quality clinical research.
Workforce Process Quality Certification (WPQC)
Workforce Process Quality Certification (WPQC) provides a structured framework to strengthen the performance, efficiency, and engagement of the clinical research workforce. As part of our clinical research workforce quality accreditation, WPQC assesses workforce processes, including talent attraction, retention, training, professional development, and employee engagement. With Bronze, Silver, and Gold awards, it supports continuous quality improvement, helping organizations demonstrate workforce excellence and build a trusted, high-performing clinical research workforce.
Professional Accreditation for Your Employees
Empower your teams through our clinical research accreditation services and clinical research workforce quality accreditation. Verify employee competence against global best-practice standards, strengthen stakeholder confidence, and optimize workforce development. Our accreditation programs support career progression, improve staff engagement and retention, and help organizations build a skilled, quality-assured clinical research workforce.
What Our Clients Say About Us
"I would absolutely recommend IAOCR. They’ve really helped us over the last couple of years, re-organize the way we deliver training. I think the way they go about their business is very diligent, it’s quite strict, which I think you need when you’re setting up levels of competence for the industry. IAOCR have really helped us shape out thoughts around competence over the last four or five years."
Alistair MacDonald
Syneos Health
CEO
"I would absolutely recommend IAOCR. In all my dealings with them I’ve found them to be highly professional, extremely focused, and I’ve been delighted to be a member of the Executive Advisory Board and part of the Workforce Quality Accreditation program. I think [IAOCR accreditation] has the real potential to be adopted across the industry. The fact that there is an accreditation process where none existed before, we are looking at common competencies that work across academia, across CRO and pharma. This is something to be absolutely celebrated!"
Graham Belgrave
Cmed Clinical Services
Chief Operating Officer
"I think they’re really shaping the industry, they were the primary and first people speaking about competency….IAOCR are the frontier of how we should be evaluating clinical research professionals. It’s the wave of the future and I'd like to see the industry embrace it as a whole."
Elizabeth Edwards
(Formerly Biomat)
Independent Consultant
"The Project Management Course provided by IAOCR was a new and innovative way of providing this kind of training within this industry. My team contained people with varying experience and they all benefitted from it, even though some of them did not meet the accreditation criteria. The follow up work by IAOCR was excellent and really got my team thinking about the training and using it in real life examples which is rarely achieved with other training methods. The main selling point is the fact that participants have to demonstrate understanding, and that really opened my eyes to the ability of my staff within my team."
Lucy Thompson
RDCM Clinical Services Europe
Associate Director